Why Choose


Life was not meant to be perfect, nor free from conflict, for there is ‘opposition in all things’.   Mediation is the vehicle that can be used to work through your conflict. It’s about identifying what’s most important to you; it’s about reshaping, re-identifying and preserving relationships as you move forward.

The role of your Mediator is to maintain a position of supporting both parties involved in the conflict, not to take sides with one party or the other, nor make judgments, problem-solve or share their personal opinions. Their role is to gently guide the ship so to speak, to facilitate a conversation with each party about the disagreements or barriers that is impeding your ability to move past the conflict or make decisions that will impact your future.

Your trained Mediator will engage each person in a dialogue that will allow all involved, to tell their side of the story, identify each individual’s interests and needs, hear another’s viewpoint, explore viable options and solutions, make informed decisions that not only address the needs and interests of each party but that once agreed upon become the road map for moving forward.

If a workable solution is the outcome of the mediation, a document will be drafted summarizing each decision made.

The mediation process is confidential and always voluntary, that is the beauty of mediation, you get to decide what works for you. Even if the outcome is not a workable solution, mediation gives each party a chance to have a voice and to identify those issues that are most important to them.

As you look at alternatives to solving your current conflict or differences, whether it is with a spouse, a family member or a co-worker what do you have to lose, considering the high costs associated with litigation, the lack of control in making decisions and the time associated with the entire process?

Let Connie Fraser Mediation help you through your situation. 

Types of Mediation Services:
Family Mediation
Divorce Mediation or Separation Mediation
Child Custody Mediation
Business Mediation

We provide mediation services in Rochester, NY, and Canandaigua, NY, and also serve the following cities: Brighton, Fairport, Pittsford, Penfield, Honeoye Falls, Mendon, E. Rochester, Webster, Greece, Riga, Chili, Gates, Brockport, Avon, Henrietta, Avon, Rush, Hamlin, Clarkson, Sweden, Parma, and Ogden.

Specializing in these

Mediation Services

Separation or Divorce Mediation

  • Defining Options
  • Equitable Distribution of Assets & Debts
  • Retirement Benefits, Social Security, Life Insurance
  • Custody – Who Makes the Decisions?
  • Residency – Can We Have a 50/50 Arrangement?
  • Parenting Plans – Week to Week, Holidays, Vacations
  • Child Support
  • Spousal Maintenance

Family and Relationship Conflicts

  • Aging Parents/Family Members
  • Co-Habitation Agreements
  • Gay and Lesbian Partners
  • Step-Family
  • Inheritance/Will Disputes

Business/Organizations and Institution Conflicts

  • Internal Disputes – Employee to Employee, Employee to Supervisor/Manager, Manager to Upper Management
  • Family Business
  • Partnership and Succession Plans
  • Homeowner and Contractor
  • Landlord and Tenant